Terms & Conditions
Welcome to Krishnavi Ghee. By visiting our website or purchasing our products, you agree to the following Terms & Conditions.
Website Use
The Krishnavi Ghee website is intended for personal and lawful use. You agree not to misuse the website, its content or services for any illegal or unauthorized purpose.
Our Products
Krishnavi Ghee offers A2 Desi Ghee prepared using the traditional Bilona method.
We make reasonable efforts to ensure that product descriptions, photographs and other information displayed on our website are accurate. However, natural ghee may have slight variations in colour, aroma, texture or consistency due to its natural characteristics and production conditions. Such variations do not necessarily indicate a product defect.
Product Usage & Storage
Customers are responsible for storing the ghee properly after delivery. Keep the product in a clean, dry place away from direct sunlight and moisture and always use a clean, dry spoon.
Orders & Payments
Please provide correct and complete information while placing an order, including your name, delivery address, PIN code and contact details.
Krishnavi Ghee reserves the right to cancel or refuse an order in cases such as incorrect information, payment issues, product unavailability or pricing errors.
Pricing & Offers
Product prices, discounts and promotional offers may change from time to time without prior notice.
Any promotional offer will be subject to the terms and conditions specified for that particular offer.
Shipping & Delivery
Orders are processed and delivered according to our Shipping Policy. Delivery timelines may vary depending on the location, courier service and circumstances beyond our control.
Returns & Refunds
As ghee is a food product, we generally do not accept returns after delivery.
If you receive a damaged, leaking, incorrect or missing product, please contact us within 48 hours of delivery with your order number and clear photographs/videos. Eligible cases will be reviewed according to our Return & Refund Policy.
Website Content
All content available on the Krishnavi Ghee website, including the Krishnavi Ghee name, logo, product images, photographs, text, graphics and other materials, is protected and may not be copied, reproduced or used commercially without our prior permission.
Changes to Terms
Krishnavi Ghee may update these Terms & Conditions from time to time. Any updated terms will be published on this page.
Governing Law
These Terms & Conditions shall be governed by the laws of India. Any applicable dispute shall be subject to the jurisdiction of the courts in Rajasthan, India.
Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Krishnavi Ghee
Packed & Marketed by: SHREE JI MAVA BHANDAR
Address: Nechhwa, Jeoli, Sikar, Rajasthan – 332026
Website: krishnavighee.com